Customer Assistance

At Black Swan, we know our growth is due to the fact that we have the best customers around. Those that shop with us know that we not only back the products that we sell, we treat our customers as if they were a neighbor or friend.

We purchase product based off of its quality and value. We research products and their backgrounds thoroughly before we bring them into our product line. We want to provide products of only the highest quality, that will last years for our consumers. We try our best to bring in products that we would be comfortable owning ourselves, and make sure that we are comfortable with our consumers purchasing them as well.

Here at Black Swan, our goal is to make sure that every purchase is easy for you. Please give us a call if you have concerns or problems with any product you have purchased from us. Our customer satisfaction number is 1-203-426-1230. Representatives are available 9:00 a.m. to 5:00 p.m. ET, Monday - Friday.

We'd love to hear what you think about our store and/or services.