Black Swan Hearth & Home
Privacy Notice
Information about how Black Swan Hearth & Home collects, uses and manages information when you interact with our website and services.
01 Privacy Statement
Our Commitment to Your Privacy
This Privacy Notice applies to Black Swan Hearth & Home's websites, products and services intended for customers in the United States. It explains the types of personal and usage information that may be collected, how that information may be used, and the choices available to you.
02 Information
Information We May Collect
Personal Information
Information may include details you provide when creating an account, placing an order, requesting support, paying for products or services, or communicating with our team.
Website & Usage Data
Our website and related services may automatically collect technical information such as IP addresses, browser information, device identifiers, pages viewed and interactions with website features.
Information You Provide
We may receive information when you contact us, request assistance, submit feedback or otherwise interact with Black Swan Hearth & Home.
03 Use of Information
How Information May Be Used
Information collected through our services may be used to operate the business, assist customers and improve the experience of using Black Swan Hearth & Home's services.
Orders & Accounts
To process transactions, manage customer accounts and provide requested products or services.
Communication
To respond to questions, provide customer support and communicate information about services.
Service Improvement
To understand how customers use our services and improve features, products and customer experiences.
Security
To help protect accounts, transactions and services and to assist with fraud prevention and security.
04 Your Choices
Managing Your Information
Marketing Communications
If you no longer wish to receive marketing emails from Black Swan Hearth & Home, you may use the unsubscribe option provided in the communication or contact our team for assistance.
Updating Your Information
Customers may contact Black Swan Hearth & Home regarding updates, corrections or questions about personal information associated with their interactions with us.
05 Retention & Access
Data Retention & Access
Data Retention
Information may be retained for as long as needed to provide services, maintain active accounts, operate the business, meet applicable obligations, complete transactions and address disputes or security concerns.
Access & Corrections
If you maintain an online account, available account features may allow you to view or update certain information. You may also contact us with privacy-related questions or requests.
Privacy Questions?
Contact Black Swan Hearth & Home
If you have questions about this Privacy Notice or information associated with your interactions with Black Swan Hearth & Home, please contact our team.
Call 203-426-1230Current notice last updated February 21, 2020.