Installation Experience
“We are very pleased with the installation and venting of our new fireplace. Forest, Sean and Tyrone were extremely knowledgeable, efficient, courteous and professional. They were a pleasure to deal with.”
Alfred – Shelton, CT
“Your guys were phenomenal today. Emmett and Pete were on time, professional and did a great job.”
Dave – Shelton, CT
Customer Service
“Thank you so much. You are an asset to Black Swan. I have never worked with someone so professional, patient and who goes above and beyond.”
Barbara – Milford, CT
Service & Maintenance
“We bought our fireplace in 2018 and had our third service and cleaning today. Sean and Ryan did an impressive and thorough job. They knocked it out of the park.”
George and Ann – Beacon Falls, CT
Products & Overall Experience
“It’s a rare occasion to be completely satisfied with a purchase transaction these days, and your team accomplished that.”
Geoff – Southbury, CT
“I love it. My electrician was impressed and said he would recommend your company. The trim kit gives a beautiful, finished look.”
Amanda – Southbury, CT
From installation to service and everything in between, our goal is to make the process straightforward and done right the first time.
Thinking about adding a fireplace or upgrading your current one? Send us a few photos of your space and we’ll provide recommendations and a quote to get you started.