The Ultimate Guide to Electric Fireplaces: Modern Style Meets Total Convenience More than a century after the first electric fireplace debuted in 1912, these economical, low-maintenance hearth sol ...
Is a Gas Fireplace Worth It? 10 Reasons to Add One to Your Home(Post)If you’re like one of the many homeowners who desire a fireplace, but your existing home doesn’t have one, don’t despair! Adding a gas fireplace into an existing home can be done q ...
Home Edition 1(Page) Customer Assistance(Page)At Black Swan, we know our growth is due to the fact that we have the best customers around. Those that shop with us know that we not only back the products that we sell, we treat our customers as if ...
About Us & FAQ's(Page)Home is Where the Hearth is. Black Swan Fireside Hearth & Home is a full service heating appliance and home décor store. Get to know Black Swan at your convenience w ...
Pellet Service Contract (Page)Pellet Service Contracts Our annual service plans are now available until April 15, 2026. We now we have two (2) contract options available Service Plan A – $399 includes: One (1) p ...
Grilling and the Big Green Egg(Page)Get Your Grill On! It’s time start planning to cook outdoors. What better way to welcome in the summer season then with some Big Green Egg grilling? Here are a few of our most favorite ...
Pilot Light Instructions(Page)CAUTION: ALWAYS REMOVE YOUR FIREPLACE GLASS PRIOR TO LIGHTING YOUR PILOT Locate gas supply valve (typically behind louvers, below glass opening - may be red or blue). &nbs ...
Remote Control Questions(Page)My remote control is not working. Why? My remote will not turn my fireplace off. Why? The temperature reading on my hand-held transmitter does not match my house wall thermostat. Why? ...
Fireplace Renovations(Page)Black Swan Creates Your Dream Fireplace Are you contemplating how a fireplace, stove, or insert may change the appearance of your living area? Bring us a picture of what you would ...
Seven Steps To Your Outdoor Oasis(Page)This season’s hottest new trend in home improvement is the Outdoor Space. The outdoor space becomes an extension of the home and becomes its own "room" most of the year. When ...
Shipping & Returns(Page)Shipping Orders are processed 24-48 hours from the time they are placed. Orders are not processed on Saturdays or Sundays. Shipments take place Monday through Friday and can take anywhere from 4-9 b ...